About Rachel Wright
Rachel Wright is an entrepreneur, process engineer, and Atlassian Certified JIRA Administrator. She started using JIRA in 2011, became a JIRA administrator in 2013, and was certified in 2016. She is the owner and founder of Industry Templates, LLC, which helps companies grow, get organized, and develop their processes. Rachel also uses Atlassian tools in her personal life for accomplishing goals and tracking tasks. Her first book, the “JIRA Strategy Admin Workbook“, was written in Confluence and progress was tracked in JIRA!
Certified Jira Administrator + Prioritization Specialist + Software Developer + Atlassian Community Champion = a Unique Holistic Approach
Rachel has a unique set of skills and experience you won’t find elsewhere. As the founder of a Web Development company (13 years), she understands business, software development tools, and lived the software development life cycle. As a prioritization specialist (5 years), she helped business and IT teams analyze, prioritize, schedule, and track strategic company projects. As a certified Jira Administrator, Rachel thoroughly understands Jira configuration, best practices, and how decisions today affect the application in the future. She literally wrote the book on Jira strategy and effective administration. Her consulting experience is diverse, helping development, support, and business teams in different industries and environments. Finally, Rachel is well known in the Atlassian community as a frequent speaker, user group leader, and community champion. This uncommon combination of skills and experience creates a deep understanding, holistic, and informed approach for setting up, cleaning up, and maintaining Atlassian applications.
- Specialties: Jira administration, Jira Service Management administration, Confluence administration
- Certification: Atlassian Certified Jira Administrator
- Author: Jira Strategy Admin Workbook
- Education: BS, Media – Web Design Concentration, Information Technology Minor
- Volunteer: Atlassian Community Leader
- Awards: “Community Champion” Atlassian User Group Leader, Atlassian User Group “Founder’s” Award
Need help with Jira, Jira Service Management, or Confluence? Get the Jira Strategy Admin Workbook, training, and additional materials in the Strategy for Jira store.
About Industry Templates
Industry Templates, LLC is located in Northern Virginia and caters to a world wide market. Since 1998, Rachel Wight, has helped businesses succeed, first as the founder of a high-end web development firm, and now as the founder of a business strategy company. She and her companies have been in the spotlight on numerous occasions as a “winner” for excellence, philanthropy, and superior customer service. Authentic, hard working, and full of integrity, Rachel Wright and Industry Templates are headed in the direction of one of the areas most promising consulting firms.
Our reputation is built on:
- Customer communication
- Customer understanding
- Customer education
- Customer support and logically – customer happiness
- “Great idea” answers and solutions
- Our team, our loyalty, our vision, and our passion
Trademarks
Any trademarks, service marks, product names, or named features are assumed to be the property
of their respective owners. They are used only for reference and there is no implied endorsement.
The author and publisher are not associated with any product or provider mentioned on this website.