Best Practices for Jira Configuration and Maintenance Course Resources

Course Information

Recommended Learning Path

If you’re new to Jira administration, take my basic, advanced, and Jira Service Management administration courses first. This course builds on those courses and assumes you already know how to configure Jira-specific application settings and all the standard schemes in Jira projects.

Course Updates

None yet! See an error or outdated information? Please report it by emailing errata@jirastrategy.com.

Links

In order of appearance

• Atlassian Marketplace – https://marketplace.atlassian.com
• 9 Ways to Learn Jira Administration – https://www.jirastrategy.com/9-ways-to-learn-jira-administration
• Atlassian Status – https://status.atlassian.com
• What is Compass? – https://developer.atlassian.com/cloud/compass/overview/what-is-compass
  • Compass product page – https://www.atlassian.com/software/compass
• Categorize issues in your list view – https://support.atlassian.com/jira-work-management/docs/categorize-items-in-your-list-view
• What are work categories? – https://support.atlassian.com/jira-service-management-cloud/docs/what-are-ticket-categories
• Restoring a project from backup – https://confluence.atlassian.com/adminjiraserver/restoring-a-project-from-backup-938847691.html
  • Restore product data from backup – https://support.atlassian.com/organization-administration/docs/restore-product-data-from-backup
• Cloud admins, we’re saving you time on user management – https://community.atlassian.com/t5/Enterprise-articles/Cloud-admins-we-re-saving-you-time-on-user-management/ba-p/2588292
• What are the different types of admin roles?- https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles
• NASA security example:
  • NASA internal app leaked employee emails, project names – https://www.zdnet.com/article/nasa-internal-app-leaked-employee-emails-project-names
  • Exposed JIRA server leaks NASA staff and project data! – https://logicbomb.medium.com/bugbounty-nasa-internal-user-and-project-details-are-out-2f2e3580421b
• Create security levels for issues- https://support.atlassian.com/jira-service-management-cloud/docs/create-security-levels-for-issues
• Developer documentation – https://developer.atlassian.com

Features & Downloads

Exercise files	Yes
Certificate	Yes
In-course quiz	No
In-course challenges and solutions	Yes