Course Information
![Best Practices for Jira Configuration and Maintenance](https://www.jirastrategy.com/wp-content/uploads/2024/10/course-thumbnail-practices.jpg)
Best Practices for Jira Configuration and Maintenance
Edition: 1
Last updated: Sep 2024
Recommended Learning Path
![](https://www.jirastrategy.com/wp-content/uploads/2023/12/path-jira-admin-1024x379.png)
If you’re new to Jira administration, take my basic, advanced, and Jira Service Management administration courses first. This course builds on those courses and assumes you already know how to configure Jira-specific application settings and all the standard schemes in Jira projects.
Course Updates
None yet! See an error or outdated information? Please report it by emailing errata@jirastrategy.com.
Links
In order of appearance
- Atlassian Marketplace – https://marketplace.atlassian.com
- 9 Ways to Learn Jira Administration – https://www.jirastrategy.com/9-ways-to-learn-jira-administration
- Atlassian Status – https://status.atlassian.com
- What is Compass? – https://developer.atlassian.com/cloud/compass/overview/what-is-compass
- Compass product page – https://www.atlassian.com/software/compass
- Categorize issues in your list view – https://support.atlassian.com/jira-work-management/docs/categorize-items-in-your-list-view
- What are work categories? – https://support.atlassian.com/jira-service-management-cloud/docs/what-are-ticket-categories
- Restoring a project from backup – https://confluence.atlassian.com/adminjiraserver/restoring-a-project-from-backup-938847691.html
- Restore product data from backup – https://support.atlassian.com/organization-administration/docs/restore-product-data-from-backup
- Cloud admins, we’re saving you time on user management – https://community.atlassian.com/t5/Enterprise-articles/Cloud-admins-we-re-saving-you-time-on-user-management/ba-p/2588292
- What are the different types of admin roles?- https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles
- NASA security example:
- NASA internal app leaked employee emails, project names – https://www.zdnet.com/article/nasa-internal-app-leaked-employee-emails-project-names
- Exposed JIRA server leaks NASA staff and project data! – https://logicbomb.medium.com/bugbounty-nasa-internal-user-and-project-details-are-out-2f2e3580421b
- Create security levels for issues- https://support.atlassian.com/jira-service-management-cloud/docs/create-security-levels-for-issues
- Developer documentation – https://developer.atlassian.com
Features & Downloads
![](https://www.jirastrategy.com/wp-content/uploads/2023/12/image.png)
Exercise files | Yes |
Certificate | Yes |
In-course quiz | No |
In-course challenges and solutions | Yes |