Services

New to Atlassian? We help new Atlassian customers evaluate, compare, and set up applications.

Long-time Atlassian customer? Need help making sense of the configuration, cleaning it up, maximizing its capabilities, or performing maintenance? We help existing Atlassian customers manage their software too.

Consulting

We help with strategy, process, implementation, clean up, and maintenance for Jira, Jira Service Management, and Confluence. We offer guided strategy sessions or flexible hourly consultations.
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Implementation

Our implementation process helps you get up and running quickly with a strategy focused on long term application health and success.
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Hourly Consulting

Need some quick help, a demo, or have a few questions? Book one or more hours and use them any way you’d like!
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Assessment & Audit

What’s not quite right? Is your application’s configuration frustrating users or hindering adoption? Is your process lengthy, archaic, or not meeting the needs of the company? We’ll uncover configuration and process issues and help you improve them.
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Admin Support & Maintenance

We assist your administrator (or serve as your administrator) with dedicated support hours each week.
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Strategy Sessions

Know what you need but not how to implement it? Not sure what you need? Our guided strategy sessions help clarify your needs, uncover impactful recommendations, and create a roadmap to implement your vision.
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Training & Courses

Need to grow your own skills or teach your users? We offer custom, live training delivered remotely or recorded online courses. Our skill or topic-based training gets application administrators up to speed fast. Our intro courses help new Jira, Jira Service Management, and Confluence users feel comfortable with the applications.
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Speaking & Appearances

Need a speaker for your event? Rachel Wright delivers presentations and training workshops for IT conferences and professional organizations all over the world.
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Products

The Strategy for Jira store is full of resources, books, worksheets, templates, and training to help Jira, Jira Service Management, and Confluence users get the most from the applications.

Books

3 Formats:  Print, Kindle, Digital

The Jira Strategy Admin Workbook will save you time, money and frustration. This book is different – it’s not documentation. Get the digital copy here, or the print and Kindle version on Amazon.

See all books

Worksheets & Templates

Visit the Strategy for Jira store for over 60 worksheets, templates, and wording samples to help you plan and maintain Jira, Jira Service Management, and Confluence. Many of the Jira worksheets are free with purchase of the Jira Strategy Admin Workbook.
See worksheet and materials

Have Atlassian questions? Need help managing your applications? Get help

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