Creating Custom JSM Request Templates
Create custom request type templates for Jira Service Management to streamline support procedures and maintain project consistency.
screens
Creating Custom Jira Issue Templates
Create custom, reusable screens to simplify the Jira configuration, maintain consistency between projects, and simplify the fields presented to users.
How to manage and edit shared Jira scheme settings
Question We are using a shared screen scheme across multiple projects. How do we make changes to one project without impacting others? Answer It’s great that multiple projects share schemes! Sharing schemes is the goal. Whether it’s
Tips for Creating Good Jira Forms and Screens
Now that you know why good form design is important and how to ask good questions, here are some quick
Efficient Jira Screens and Jira Service Desk Request Forms
When I became a Jira administrator, the most confusing part of project administration was how screens, screen schemes, and issue
Things to Think about When Converting Forms to Jira
The first time I converted a paper form to an online form, I made my online form a perfect replica
Good Form Questions in Jira: Part 2 – Choice Questions & Conditional Logic
Questions and input fields are the heart of every form. In the previous article, we started digging in on the
Good Form Questions in Jira: Part 1
Questions, and the input fields that collect their answers, are the heart of every form. Getting your questions right, will
Layout and Flow: Creating User-Friendly Forms in Jira
There are two things we know for sure about forms – One: everyone fills out forms, and two: no one